View Revisions: Issue #596

Summary 0000596: Set grayscale and duplex proxy printers for Smartschool print jobs
Revision 2015-11-17 19:50 by rijkr
Description IST: By default all Smartschool print jobs are directed to a single proxy proxy printer. In some cases (when target printer is a virtual queue) one-sided/double-sided and/or color/grayscale jobs are not correctly printed/charged by PaperCut.
SOLL: Configure optional dedicated PaperCut managed proxy printers for Smartschool grayscale and duplex printing.
Revision 2015-11-17 19:47 by rijkr
Description IST: By default all Smartschool print jobs are directed to a single proxy proxy printer. In some cases (when target printer is a virtual queue) one-sided/double-sided and/or color/grayscale jobs are not correctly printed/charged by PaperCut.
SOLL: Configure optional dedicated PaperCut managed proxy printers for Smartschool grayscale and duplex printing.

Won't fix since there is no need for an extra grayscale conversion because the PPD must that takes care of that.

This issue was raised when testing the release of Smartschool print jobs from a PaperCut virtual queue. It was observed that in the process of releasing print jobs, and thereby transferring held spool files to physical queues, original job options are lost and print queue defaults are used. So, when the printer queue defaults to "color" even monochrome content (as converted by SavaPage) was still internally counted as color. This is an issue of PaperCut and not of SavaPage and is solved by workaround 0000596 issue.
Revision 2015-10-27 16:34 by rijkr
Description IST: By default all Smartschool print jobs are directed to a single proxy proxy printer. In some cases (when target printer is a virtual queue) one-sided/double-sided and/or color/grayscale jobs are not correctly printed/charged by PaperCut.
SOLL: Configure optional dedicated PaperCut managed proxy printers for Smartschool grayscale and duplex printing.
Revision 2015-09-23 18:51 by rijkr
Description IST: All Smartschool print jobs are directed to a single proxy proxy printer. In some cases, when a PDF with colored content is printed as grayscale, this may lead to color prints and/or PaperCut not calculating costs correctly.
SOLL: Configure an optional dedicated PaperCut managed proxy printer for Smartschool grayscale printing.