View Revisions: Issue #1174

Summary 0001174: Fix missed CUPS complete status
Revision 2021-08-04 15:00 by rijkr
Description IST: A user organization reports that sometimes the print completed status in CUPS is not picked up in Job Ticket Web App. As a result job tickets remain in status "Pending" or "Processing" and cannot be closed.
SOLL-1: Since this issue cannot be reproduced (yet), use a temporary workaround to make sure that missed CUPS complete status are corrected by org.savapage.core.job.CupsSyncPrintJobs at SavaPage startup (according to config property "system.startup.cups.ipp.sync-print-jobs.enable" = Y) by selecting PrintOut jobs with active CUPS job status irrespective CUPS completed time.
Revision 2021-03-16 13:51 by rijkr
Description IST: A user organization reports that sometimes the print completed status in CUPS is not picked up in Job Ticket Web App. As a result job tickets remain in status "Pending" or "Processing" and cannot be closed.
SOLL-1: Since this issue cannot be reproduced (yet), use a temporary workaround to make make sure that missed CUPS complete status are corrected by org.savapage.core.job.CupsSyncPrintJobs at SavaPage startup (according to config property "system.startup.cups.ipp.sync-print-jobs.enable" = Y) by selecting PrintOut jobs with active CUPS job status irrespective CUPS completed time.